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Children’s Health Foundation Switches to Fundraise Up, Scaling Up Gift Processing and Recurring Donations

PROJECT

Switching to Fundraise Up & Scaling Up Gift Processing and Recurring Donations

Client

Children’s Health Foundation

The Challenge

CHF was seeking a scalable and efficient digital fundraising solution for their End-of-Year (EOY) campaign. Their existing platform had limitations, including:

  • A complex checkout process that discouraged conversions
  • Inflexible recurring donation options
  • Limited insights into donor behavior and engagement

To maximize revenue and engagement, CHF needed a platform that could:

  • Simplify the donor checkout process
  • Encourage recurring donations
  • Provide better insights and reporting
The Solution

Real-time Processing
Fundraise Up worked with hjc to enable CHF to process payments instantly, ensuring a smooth donor experience and reducing donation drop-offs.

Recurring Gift Optimization
Fundraise Up’s enhanced recurring donation functionality significantly increased the number of monthly donors, securing a steady revenue stream for CHF’s programs.

AI-Driven Donor Insights
With Fundraise Up’s intelligent data analytics, CHF gained deeper insights into donor behavior, allowing them to optimize future campaigns and engagement strategies.

Improved Donor Experience
Fundraise Up’s frictionless checkout and diverse payment options—including digital wallets and ACH transfers—led to higher completion rates.

Beyond The Numbers

The collaboration between CHF, hjc and Fundraise Up went beyond just transactional improvements. The intuitive platform design enabled CHF staff to be trained faster and spend more time focusing on donor stewardship. Seamless integration with CHF’s CRM ensured data accuracy and streamlined donor communications.

Notable Results
  • Increased donor engagement through streamlined giving experiences
  • Stronger long-term revenue via an increase in monthly donors
  • Faster processing and better tracking, improving operational efficiency

Key Metrics: Comparison of 2023 vs. 2024 Results

Increased average gift size
in 2024 compared to 2023

More donors opting into monthly giving
boosting long-term revenue

Higher donor conversion rates
a significant uplift in total donations

Lightbox donations 

77% Increase in donors

65% increase in donations

Reduced abandonment rates at checkout
improving the overall donor experience

Less time required to train staff
increasing efficiency in campaign execution

More seamless integration with CRM
ensuring better donor management

Fundraise Up – EOY Holiday Campaign Form & Lightbox​

FRU-pop-up

In the annual campaign for 2025, donations are up $36 per donor with FundraiseUP and 2025 online volume is up over 40% with the same number of campaigns and volumes being sent via email and social.

Fundraise Up – Lightboxes

Giving Tuesday
Nov 26-Dec 4

Holiday - Fundraise Up Lightbox

Holidays
Dec 5-Dec 26

Tax-Reminder
Dec 27-Dec 31

Children's Health Foundation piloted Fundraise Up with hjc's partnership for our EOY campaign. The results were impressive, particularly the recurring gift functionality.
Tim Tribe, Vice President, Philanthropy - Children's Health Foundation